This can hinder their adjustment to their new surroundings. They also often arrive with a wide variety of sometimes unsupported software and hardware. The experience of international students is also affected more profoundly by the quality of their higher education provider’s digital experience because they often start their enrolment overseas. Why International students have a different outlookīroadly, international students have a greater variety of attitudes and a greater variance of digital skills than their UK counterparts. Equal means they have the same access whereas equitable access ensures that international students receive the support they need to achieve the same results. The challenge for providers in the UK is providing equitable, rather than equal student experiences for international students. Many staff don’t appreciate that digital teaching and learning might be experienced differently by international students beyond obvious issues such as language. However, in many cases consideration for international students’ digital experience is not the first concern of digital teams. We’ve seen clear examples of effective, thoughtful, digitally enabled learning practice across UK higher education, some designed with international student cohorts in mind. Some give the same experience to all students, and some offer bespoke solutions. Institutions currently take a range of approaches for digital support. Our findings and initial recommendations from the first phase will be published in the middle of April 2023. The Jisc team has embarked on a four-phase research project aimed at understanding the digital experience of international students studying in the UK. They can create a digital experience that benefits all students, not just international students. The problems these students face can be tackled by higher education providers taking a more inclusive approach, focusing on equity and outcomes. This diversity means that the digital experience of international students coming to the UK is inconsistent with all their needs. These experiences impact on how well they use digital technologies to learn. International students coming to the UK are an increasingly diverse group. They arrive with a breadth of personal perceptions, cultural backgrounds and prior experiences both inside and outside formal education. “Broadly, international students have a greater variety of attitudes and a greater variance of digital skills than their UK counterparts”
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