![]() ![]() If the item is not commonly carried, the restocking fee will reflect that of the original manufacturer. If you are returning an item, a restocking fee of at least 25% of the total will be incurred. Should you wish to return a product for a reason not previously listed, a Request for Return must be submitted within 30 days of receipt of the order. A Customer Service Representative will provide you with the return shipping address, freight account, and RMA number, ensuring that you can easily return all damaged or defective parts. Additionally, you will receive full credit for the original purchase amount. If the situation is not fully resolved with the replacement parts, we will cover the return freight costs. If you are able, photograph the damages include this photograph with the Request for Repair form, or email us at Replacements will be processed and delivered as efficiently as possible, at no additional cost to you. If the product and packaging are damaged, alert us immediately. If the order was not placed on your shipping account, MAKO AIRTEK will credit the original order. If the order was shipped on your shipping account, you will need to file a claim with your carrier for a refund. Once items have been thoroughly examined, if you wish to replace them, we ask that you place a replacement order. ![]() Ensure that they take note of it on the delivery bill. ![]() If upon delivery you find that your order has been damaged en route, bring this to the attention of the delivery person immediately. Otherwise, we will ensure that you receive a full credit for the original purchase. If you seek to exchange an incorrect product, the exchanged product will be delivered as efficiently as possible. If we have made an error in the implementation of your order, and you wish to return it, we ask that you request a Return for Merchandise Authorization (RMA) from MAKO AIRTEK by emailing One of Customer Service Representatives will gladly assist, through provision of the return shipping address, freight account, and RMA number. ![]()
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